Question Details

  1. So, I was setting up my switch today, and everything went along smoothly until the New user screen. When it asked if I wanted to make a new user, I said yes, and it proceeded to the loading screen. It's been loading for a while now, and turning it on and off doesn't work. What do I do?

    User Info: GamerJed

    GamerJed - 1 year ago

Accepted Answer

  1. If you haven't already done so, hold down the power button to force it to turn off, then turn it back on again. It takes awhile to force the Switch off, since this is something that rarely needs to be done.

    If this doesn't work (or you've already tried), you'll likely have to call Nintendo, as your system may be defective.

    User Info: Thunderbird8

    Thunderbird8 (Expert) - 1 year ago 1   0

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