Game and Windows keep freezing/locking up on Sonic Story - Speed Highway?

  1. At the point in Speed Highway where you crash through the glass window, after running down the building, the game locks up, as well as Windows itself. What could be causing this?

    I don't know the exact specs of the computer since I'm asking this on behalf of my friend, but it's brand new and runs on Windows 7.

    User Info: H_Hog

    H_Hog - 7 years ago

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