How do you claim your Collector's Edition In Game Bonuses?
I thought it had something to do with mail, but I can't figure out where to receive mail at. SennenMugetsu - 6 years ago
Top Voted Answer
All in game bonuses are sent via the Moogle Mail Delivery system.
Just find a moogle in Old Gridania opposite the theater floating. thelovemonk - 5 years ago
I haven't gotten mine, either. I've filed two tickets with GMs and gotten nowhere. Cervantesx - 6 years ago
All items are delivered via mail. just go to a mog delivery moogle. (the floating-white-chibi winged-cat things) if you open your map you will see a little envolope icon. thats where the delivery moogles are. one in New Gridania opposite the theater, one in Limsa lominsa near the teleport point or one in thanalan that's near the adventurer guild. there the best places if you are just starting. whatever city you start in has one nearby OrlithNightfire - 4 years ago
The first time you login on each of your characters after entering the keycode, you should have Mail waiting for you (above the minimap). Find a Delivery Moogle and you will have a set of messages with the promo items attached. erickei - 6 years ago
If you are still having trouble (assuming you bought the physical copy), under the code, it should list a website where to can apply the code to your account, the EU website is: sqex.to/FFXIVRedeemCodeEU.
You should then see all of your bonuses linked to your account and then available in your in-game mail. (If you have done this and have still not received your items, try relogging) Sirroose - 6 years ago