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by CityBuilderAK47

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FAQ/Strategy Guide by CityBuilderAK47

Version: 1.11 | Updated: 09/19/19

Table of Contents

  1. Intro
    1. Theme Hospital vs. Two Point Hospital
    2. Additional Resources
    3. Where Your Save Files Are Stored
    4. Updates / Additional Content
  2. Before You Build: What Makes An Effective Layout?
    1. 11 Tips for Hospital Success
    2. The Patient Process
    3. Patient Happiness
    4. The 9 General Rules of Hospital Layout
    5. Kudosh & Recommend Items
  3. Before You Build: Staffing
    1. Staff Happiness & Staff Threats
    2. Doctor Skills
    3. Nurse Skills
    4. Assistant Skills
    5. Janitor Skills
    6. Common Skills
    7. Staff Traits
    8. Staff Attire
  4. Countryside Region
    1. Level 1: Hogsport
    2. Level 2: Lower Bullocks
    3. Level 3: Flottering
  5. Cold Region
    1. Level 4: Mitton University
    2. Level 5: Tumble
    3. Level 6: Flemington
    4. Level 6: Flemington - Case Study - 2 Stars to 3 Stars
    5. Level 6: Flemington - 3-Star Winning Layout
  6. Industrial Region
    1. Level 7: Smogley
    2. Level 7: Smogley - Case Study - From Failing 1 Star to Succesful 3 Star
    3. Level 7: Smogley - 3 Star Winning Layout
    4. Level 8: Melt Downs
    5. Level 8: Melt Downs - 3-Star Winning Layout
    6. Level 9: Duckworth-Upon-Bilge
    7. Level 9: Duckworth-upon-Bilge - 3-Star Winning Layout
  7. Tropical Region
    1. Level 10: Sweaty Palms
    2. Level 10: Sweaty Palms - Case Study - A Failing Hospital (When to Give Up)
    3. Level 10: Sweaty Palms - 3-Star Winning Layout
    4. Level 11: Grockle Bay
    5. Level 11: Grockle Bay - 3-Star Winning Layout
    6. Level 12: Blighton
    7. Level 12: Blighton - 3-Star Winning Layout
  8. Urban Region
    1. Level 13: Rotting Hill
    2. Level 13: Rotting Hill - 3-Star Winning Layout
    3. Level 14: Pelican Wharf
    4. Level 14: Pelican Wharf - 3-Star Winning Layout
    5. Level 15: Croquembouche
    6. Level 15: Croquembouche - 3-Star Winning Layout
  9. Sandbox
  10. Interior Designer
  11. (Snowfall) Pointy Mountain Region
    1. (Snowfall) Level 16: Underlook Hotel
    2. (Snowfall) Level 17: Swelbard
    3. (Snowfall) Level 18: Roquefort Castle
    4. (Snowfall) Level 18: Roquefort Castle - 3-Star Layout
    5. (Snowfall) New Items
    6. (Snowfall) New Rooms
    7. (Snowfall) New Illnesses
    8. (Snowfall) Other New Things
  12. (Pebberley Island) Pebberley Island Region
    1. (Pebberley Island) Level 19: Pebberley Reef
    2. (Pebberley Island) Level 19: Pebberley Reef - 3-Star Winning Layout
    3. (Pebberley Island) Level 20: Overgrowth
    4. (Pebberley Island) Level 21: Topless Mountain
    5. (Pebberley Island) Level 21: Topless Mountain - Case Study - Working Successfully with Waves
    6. (Pebberley Island) New Items
    7. (Pebberley Island) New Rooms
    8. (Pebberley Island) New Illnesses
  13. (Close Encounters) Desert Region
    1. (Close Encounters) - Level 22: Goldpan
    2. (Close Encounters) - Level 23: Camouflage Falls
    3. (Close Encounters) - Level 23: Camouflage Falls - Anatomy of a 3-Star Wave-Smashing Hospital
    4. (Close Encounters) - Level 24: Chasm 24
    5. (Close Encounters) - New Items
    6. (Close Encounters) - New Rooms
    7. (Close Encounters) - New Illnesses
  14. (Superbug Initiative) - The Superbug Initiative
    1. (Superbug Initiative) - Research Projects
    2. (Superbug Initiative) - Project-Unlocked Items
  15. Building a Better Hospital
    1. GP Queues
    2. Hospital Level Snowballing
    3. Expansion Strategy
    4. Examples in Efficiency
    5. Room Prestige
    6. The Great Patient Purge
  16. Training
  17. Marketing
  18. Common 2-Star Challenges
    1. Money Troubles
  19. Common 3-Star Challenges
    1. You want HOW Much in Hospital Value?
    2. Attractiveness Rating
    3. Bump that Cure Rate Up!
    4. Staff Morale? Are You Kidding Me?
  20. Staff Challenges
  21. Illnesses
    1. List of Illnesses
    2. Chance of Cure
    3. Rogue Monobrows
  22. Epidemics
  23. Emergencies
  24. Disasters
  25. Rooms
  26. Item Listing
    1. Kudosh Item Listing
    2. (Special) Item Listing
    3. (Retro Items Pack) DLC Item Listing
  27. Research Projects
  28. VIP Visits
  29. End of Year Awards
  30. Steam Achievement Guide
  31. Two Point Humor
  32. Contact the Author
    1. Legal Bla Bla Bla

Building a Better Hospital

GP Queues

If there is a single-most common issue that frustrates just about all Two Point Hospital players, it's the snowball effect of patient numbers building too quickly. This comes from both a natural boost as the hospital's reputation improves, as well as each level having its own special multiplier (later levels will create patients at 1.5x or so the normal rate, while other special levels like Swelbard in Snowfall use a lower multiplier). This together is what causes GP queues, which then cause a snowball effect where patients who need to be seen quickly are not (stuck in a queue) which then causes them to have delays in diagnosis and treatment, then quite possibly die. This causes other patients to likewise be delayed, and if their discomfort/unhappiness reaches certain levels, they'll rage quit, which knocks down your hospital rating and even your precious Cure Rate! This is to some degree, unavoidable. However, luckily for you, you'll begin to see symptoms of this early, and you can figure out how to fix it fairly simply.

1) The first step in dealing with GP queues is...to build more GP's Offices!
As we've mentioned in the 9 General Rules of Hospital Layout, when you start seeing queues, build more of the like rooms. The queues simply means your current GP staffing cannot handle the load of new patients and returning patients.

2) Conscientiously look for GP candidates while you're ahead
Don't have queues yet, and pulling in a decent profit? Good. Now check your Hire list and see if you've got any GP qualified staff available, preferably with one or two prior qualifications and a positive Attribute. Are there? Good. Hire them now. Not only will it give your current GPs a break, but it will pad you for the future when your current offices are no longer enough and you need to build more. The challenge in almost all of Two Point Hospital comes from a combination of dealing with the current hospital and planning for the future hospital

3) Remember the 1:1 ratio for diagnosis rooms and GP's Office
An extra step you'll need to commit to memory is that you need to keep a 1:1 ratio of GP's Offices to diagnosis rooms. So for every GP's Office you build, build another diagnosis room. Which one? Use your best judgment. If you have a little more money and trained staff, go for the heavy hitters like the X-Ray and the M.E.G.A. Scan and DNA Lab. If not and money's a little tight, another cardio or General Diagnosis will help turn the tide. And of course, if you have a particularly large number of patients queuing for one type of room, build that room!

4) Re-organize your buildings constantly.
Remember the general building process, and adjust your hospitals as you can. New buildings will often allow you to better cluster like rooms which reduces staff walking times.

1) GPs Offices as close to the entrance as possible
2) Diagnosis rooms closer to the GPs office when possible
3) GP "field offices" for diagnosis rooms that must (by necessity) be built far away
4) Hybrid rooms closer than treatment rooms
5) Treatment rooms further afield
6) Administration furthest of all

5) If you need to, pull back on your Reception to allow less patients to be admitted
Sometimes you just get swamped, man. Although it sounds like something you can avoid with good planning, it's unavoidable. One way to lessen the pressure on an overworked hospital is to slow the number of patients coming in. If you feel like it's too much, close your reception area by clicking on it and pressing "Close". It will affect your cure rate, but it'd be better to have a temporary reduction in that, give your hospital a chance to recover, and open back again. If all else fails, there's always the "Patient Purge". You could also try selling extra reception pods so that your receptionists can only process fewer patients, which helps a little as well.

6) Activate the "Fast Track" Option to avoid the final trip to the GP's Office
This came with an earlier patch, but in the game's current build, you can now access this menu from the Finances...Overview...Policy Screen. This will allow patients to bypass the GP "signing off" on their diagnosis once a certain Diagnosis confidence has been reached. This has a wide implication of reducing GP queues by one step for all patients. It's not checked by default, so go enable it quickly!