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After much research I have found how to solve this. You must start a NEW game with a NEW character and go through the 20 minutes of **** talking until you get into the Old Town (Guild Cave) where the chest is located. Open the chest with the new character and acquire the items and save your game. Then, go back to your old character, and go into one of the shops and begin to purchase the items. This was one of the most aggervating things I have come across."
As a warning this doesn't work. Spent ages getting through the chat only to find i still couldn't open the chest >.<
For people who find their spouse is divorcing them for no reason, I found this works. Enter the town through an entrance (don't teleport there). Find your spouse, and get close enough so they start heading towards you, then run like hell and jump in some water (swimming). After a minute or less, they should have went back home, and most likely been fixed! =)