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to get the silver reward, go on a bit further. in the room with the "coat racks" one of the walls has a lighter piece of rock. grab it and push it. you'll find a tunnel, just follow it and you'll find the silver reward. icould tell you how to get the gold reward but it's hard to explain it better than in the faq. just try to stop the door when it's about up. if you can use the door to climb higher you've done it right. sorry i can't explain it more clearly.