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User Info: Zorlac

Zorlac
9 years ago#1
Follow me here. I CAN login to the game just fine. I CAN login to my turbine account to change my password and account info. I cannot login to the LOTRO community website to use the forums. It tells me my info is wrong. Anyone have a clue how I can fix this, or if it's a problem on their end?
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User Info: lxcainxl

lxcainxl
9 years ago#2
It DOESN'T LIKE YOU!!!

just kidding :)

I would guess it could be a browser setting. Your browser may be blocking cookies or pop-ups. Try Internet Explorer... for now, until you identify exactly what the issue is.

Also, if you are on the Free Account, this may or may not be related to using the forums.
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User Info: sykesm

sykesm
9 years ago#3
When was the last time you successfully logged into the LoTRO forums?
LoTRO-Rrys/Hobbit 119 Guardian/Doomfold Master Explorer/Landroval/Runes and Relics/
Lead, follow or get the hell out of the way!

User Info: Zorlac

Zorlac
9 years ago#4
sykesm posted...
When was the last time you successfully logged into the LoTRO forums?



It's been some time. Probably a year or more at this point, but I log into the game weekly.
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User Info: sykesm

sykesm
9 years ago#5
That may have been long enough; try logging in with your Turbine Game Account Username and Password. The web page should then show you logged in with your chosen forum name. Let me know how it goes!
LoTRO-Rrys/Hobbit 119 Guardian/Doomfold Master Explorer/Landroval/Runes and Relics/
Lead, follow or get the hell out of the way!

User Info: Zorlac

Zorlac
9 years ago#6
sykesm posted...
That may have been long enough; try logging in with your Turbine Game Account Username and Password. The web page should then show you logged in with your chosen forum name. Let me know how it goes!


If you'll read my first post you'll see that isn't working. I appreciate the effort, but it doesn't work.
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User Info: sykesm

sykesm
9 years ago#7
Well.... I can read just fine. And it is possible for you to be able to log into the game, access your account page (both of these with your account username) and still not be able to log into the community web site. I had that exact problem, when they (Turbine) switched over from using your forum name and separate password for website access to using your account username and account password to access the community/forums web site. I, all of the sudden one day, couldn't access http://my.lotro.com/home.

So, presuming, that you have in fact read my post, I have one suggestion (no, not that one :D ) On the myaccount.turbine.com webpage. After you have logged in ( :>, sorry, couldn't resist) the Help button will refer you to support.turbine.com. Eventually, you can land on the link below:

http://support.turbine.com/link/portal/24001/24001/Article/193/LOTRO-Forums-FAQs

That link tells you how to get support for forum logins.


Good Luck!
LoTRO-Rrys/Hobbit 119 Guardian/Doomfold Master Explorer/Landroval/Runes and Relics/
Lead, follow or get the hell out of the way!
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