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  1. Boards
  2. Final Fantasy XIV Online: A Realm Reborn
  3. Missing a "Create Service Account" option on the Mog Station?
Hexenherz 3 years ago#1
Hello everyone,

Sorry for posting this on the PS4 board since I'm really just trying to register a PC version, but unfortunately the PC board is dead and I'm not sure if this is a generic problem or not.

Basically, my account was a "Steam free trial" account; I bought the Complete Edition as a standalone when it was discounted... but the Mog Station site doesn't let me create a second service account to register the game to... literally my only option is to register a Steam code for the Steam account (because on the PC, Steam and the standalone are treated as two separate titles apparently).

Anyway... am I going crazy or am I missing something here? I've tried literally every browser I have installed and the option just isn't there.
RS3: UltimaSuende
https://letterboxd.com/BMovieBro/
Moomba33 3 years ago#2
PC board is more alive than this board. You may have gone to the original FFXIV board instead of the A Realm Reborn board by mistake (the original FFXIV was shutdown and remade into ARR).

From what I've read Steam and PC licences are mutually exclusive. If you started on Steam you're stuck with Steam unless you make a whole new SE account to start over.
"Oh, I never leave home without my party cannon!" -Pinkie Pie
patcooper114 3 years ago#3
you gotta create new account the steam trial account is tied to steam so you need to buy the steam version to use that account
Hexenherz 3 years ago#4
Moomba33 posted...
PC board is more alive than this board. You may have gone to the original FFXIV board instead of the A Realm Reborn board by mistake (the original FFXIV was shutdown and remade into ARR).

From what I've read Steam and PC licences are mutually exclusive. If you started on Steam you're stuck with Steam unless you make a whole new SE account to start over.

You are probably right on the first count and definitely right on the second count. I have been told by numerous people that you can create a second service account on the website, though (and the official help guide shows one, too) -_-.

UGH I guess I'll make a new account, thanks for the feedback.
RS3: UltimaSuende
https://letterboxd.com/BMovieBro/
patcooper114 3 years ago#5
Hexenherz posted...
Moomba33 posted...
PC board is more alive than this board. You may have gone to the original FFXIV board instead of the A Realm Reborn board by mistake (the original FFXIV was shutdown and remade into ARR).

From what I've read Steam and PC licences are mutually exclusive. If you started on Steam you're stuck with Steam unless you make a whole new SE account to start over.

You are probably right on the first count and definitely right on the second count. I have been told by numerous people that you can create a second service account on the website, though (and the official help guide shows one, too) -_-.

UGH I guess I'll make a new account, thanks for the feedback.


you can but steam is your problem. steam and pc totally and completely incompatible steam account can never become a non steam account, a non steam account can never become a steam account
Hexenherz 3 years ago#6
I guess I'm confused why they even allow the option of having multiple service accounts if it really does just boil down to that. I know I'd have to start over with a new *service* account, but I don't want to have to create a new Square account on top of that if I can avoid it.
RS3: UltimaSuende
https://letterboxd.com/BMovieBro/
MMX377 3 years ago#7
What about.... "link" to Stream?
"Get up! Show me your true power!"
Ryu's win quote; Street fighter III
patcooper114 3 years ago#8
Hexenherz posted...
I guess I'm confused why they even allow the option of having multiple service accounts if it really does just boil down to that. I know I'd have to start over with a new *service* account, but I don't want to have to create a new Square account on top of that if I can avoid it.


maybe multiple users on one ps4
if you want to use the steam character you need to buy the steam license.
why not contact support maybe they can help
and this is the link to pc board https://gamefaqs.gamespot.com/boards/678050-final-fantasy-xiv-online-a-realm-reborn
you might find better suggestions
Hexenherz 3 years ago#9
patcooper114 posted...
Hexenherz posted...
I guess I'm confused why they even allow the option of having multiple service accounts if it really does just boil down to that. I know I'd have to start over with a new *service* account, but I don't want to have to create a new Square account on top of that if I can avoid it.


maybe multiple users on one ps4
if you want to use the steam character you need to buy the steam license.
why not contact support maybe they can help
and this is the link to pc board https://gamefaqs.gamespot.com/boards/678050-final-fantasy-xiv-online-a-realm-reborn
you might find better suggestions

Thank you.
RS3: UltimaSuende
https://letterboxd.com/BMovieBro/
Hexenherz 3 years ago#10
I went to make a new account, and now I'm getting a huge runaround on that... I got the confirmation code but have nowhere to enter it. The account management site doesn't take my username and password but it also tells me the e-mail I want to use is already linked to an account but if I try to do the username and ID recovery option it tells me the e-mail address isn't associated with an e-mail.

Just kill me holy s***.
RS3: UltimaSuende
https://letterboxd.com/BMovieBro/
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  2. Final Fantasy XIV Online: A Realm Reborn
  3. Missing a "Create Service Account" option on the Mog Station?
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