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Sano and SyBelle show up as level 0 for me, maybe they haven't logged on for awhile?
Yeah I've had that happen to a few friends of mine that haven't played in a bit. I forget where I read this, but I think if Ubisoft releases any kind of update, even a very minor one, if the player hasn't logged in since the update they show as level 0. As soon as they login after the update is released their proper rank should show.
I actually sent Sano and SyBelle on a faction mission when I hopped on yesterday. Sano was lvl 50 and SyBelle was lvl 6. My fiance and I got a bit of a laugh because I sent a real world couple on the same mission together (semi-intentional). Due to the faction mission's difficulty, his lvl 50 gave me a success rate of 92%, then adding his wife gave it a 100% success rate. Thanks for the cash guys :P
"A man is only as great as the beard that wears him. A full and healthy beard carries with it a sense of great honor and wisdom. Also crumbs."