Xbox One started saying I don't have Xbox Live Gold even though I'm subscribed.

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  3. Xbox One started saying I don't have Xbox Live Gold even though I'm subscribed.

User Info: BriboBaggins

BriboBaggins
1 month ago#1
Anyone have a solution for this? I'm going to get back on the phone with support when I get home from work, just wondering if anyone else had this problem.

It started on Monday, I decided to resubscribe to Xbox Live Gold, but every time I tried to purchase/subscribe to it, it gave me a dead link if I was on PC or an error code if I did it on the Xbox. I called support, they essentially purchased a 3-Month card in my stead and had me redeem the code. It worked fine til 5pm yesterday...

All of a sudden, every time I try to play a multiplayer game, it asks me to purchase Xbox Live Gold. I didn't do it for obvious reasons, but it would let me get to to the point where I was able to check out and purchase it this time. (Original bug seems to be gone, essentially) I checked my account status on my PC and Xbox One, and they both said I'm subscribed to Xbox Live Gold until mid April, so there's no problem there. It even lets me download the Gold games for free... but I can't play multiplayer without being asked to resubscribe.

Any clues?
http://www.twitch.tv/qaladan/ - http://www.twitter.com/Qaladan
http://www.youtube.com/c/QaladansParty

User Info: DRmoeller

DRmoeller
1 month ago#2
- I had to give it a day after resubscribing one time.

- Did it go through on your account?

- MS gave me a 1 month leeway after my account ended but I didn't know that's what was going on. It kept telling me to buy Gold but I was able to do mostly everything. Turned out I didn't have Gold, but MS just let me use Gold for some type of grace period. (I figured this out from coming here).

- No clue - Good Luck

User Info: Imn0tleB0W5ki

Imn0tleB0W5ki
1 month ago#3
Hard reset console?
If you want to party like a rock star, you gotta work like a roadie
  1. Boards
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  3. Xbox One started saying I don't have Xbox Live Gold even though I'm subscribed.

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