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  3. PS4 froze and won't shut off... what do?

User Info: Xmas_Hat

Xmas_Hat
5 years ago#1
Topic, the game froze so I went to the option restart ps4 and Noe the system is completely froze and is still on
PSN: naturebased (PS4/Vita)
Currently playing Bloodborne & Dark Souls 2 SotFS

User Info: Flare1721

Flare1721
5 years ago#2
Unplug the power.
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User Info: PowduredNuts

PowduredNuts
5 years ago#3
unplug it.

not to be a smart ass but theres options to try before you post on gfaqs @_@
if it wont shut down any other way.
wait a while and see if it fixes itself.
unplug it.

unplugging might damage it but yah....what else can ya do
PSN:PowderedNuts
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User Info: Xmas_Hat

Xmas_Hat
5 years ago#4
Flare1721 posted...
Unplug the power.


Can't that damage a console?
PSN: naturebased (PS4/Vita)
Currently playing Bloodborne & Dark Souls 2 SotFS

User Info: grampamurked

grampamurked
5 years ago#5
Xmas_Hat posted...
Flare1721 posted...
Unplug the power.


Can't that damage a console?


Because it is currently usable so the risk is?
Steam ID: grampamurkedu PSN ID: GRAMPAMURKEDU GT: H8laggers
Currently playing: The keyboard on my smartphone.

User Info: KinjoTakemura

KinjoTakemura
5 years ago#6
Xmas_Hat posted...
Flare1721 posted...
Unplug the power.


Can't that damage a console?


No.
"The sound of the Universe is the purest harmony. Make your soul sing it's song & you will find that there is nothing you cannot accomplish"

User Info: patkelly929

patkelly929
5 years ago#7
I'd try holding down the power button on the machine before unplugging, but if it doesn't turn off that way, I would then unplug it.

And hold it for a while too, a good 30 seconds to a minute (to be sure you're hitting it right, mine's a little finicky).
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User Info: djruden

djruden
5 years ago#8
Troubleshooting is not a strong skill with this one.

User Info: xTyrant---

xTyrant---
5 years ago#9
Xmas_Hat posted...
Flare1721 posted...
Unplug the power.


Can't that damage a console?


Leaving it running while game is frozen messes up your HDD, so unplugging is your best option in that situation.

User Info: importvita

importvita
5 years ago#10
Flare1721 posted...
Unplug the power.


I've got the powah!!!! *90's club beat drops* un tiss un tiss un tiss un tiss
Hyped for: Xenoblade Chronicles X, Final Fantasy Type-0, Legend of Zelda, Final Fantasy X/X-2 Remaster, Witcher 3, Metal Gear Solid V: Phantom Pain
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