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  1. Boards
  2. Final Fantasy XIV Online: A Realm Reborn
  3. Sorry I have to ask again, about removing the credit card details

User Info: Blueandwhite87

Blueandwhite87
5 years ago#1
I need to remove my credit card details asap, I don't want to get charged as game cards are way cheaper in Canada, so I go to mog station I see cancel subscription but I don't want to cancel the remaining days so how do I do this so I don't get charged again and the credit card is off

User Info: Miggi3Fr3sh

Miggi3Fr3sh
5 years ago#2
There should be an option right on the main page that says "Cancel recurring charge" or something like that. That'll cancel all future charges, but keep remaining days... No idea why companies bother with "Cancel remaining days" on a subscription, other than to get you to accidentally cancel and force you to pay for a full month again.
http://na.finalfantasyxiv.com/lodestone/character/2823366/

User Info: Blueandwhite87

Blueandwhite87
5 years ago#3
im on main page and I don't see this anywhere.

User Info: Noctis-Cor

Noctis-Cor
5 years ago#4
If you select cancel subscription it won't cancel until the end of our current period, e.g. if you have paid for your 30 days have used 10 therefore have 20 left, then it will give you a message saying you have 20 days left after this your subscription will cancel
in a world where you can be anything, be yourself

User Info: Blueandwhite87

Blueandwhite87
5 years ago#5
is it cancel subscription or cancel service account that's the 2 options I have

User Info: Noctis-Cor

Noctis-Cor
5 years ago#6
subscription, dont cancel service account
in a world where you can be anything, be yourself

User Info: Miggi3Fr3sh

Miggi3Fr3sh
5 years ago#7
Cancel sub is the correct choice, I wasn't sure of the wording and don't currently have my phone nearby to log in and check
http://na.finalfantasyxiv.com/lodestone/character/2823366/

User Info: Blueandwhite87

Blueandwhite87
5 years ago#8
thank s guys

User Info: Noctis-Cor

Noctis-Cor
5 years ago#9
NP
in a world where you can be anything, be yourself
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  2. Final Fantasy XIV Online: A Realm Reborn
  3. Sorry I have to ask again, about removing the credit card details
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