Help Please [30605][20448][10009][10019]

  • Topic Archived
You're browsing the GameFAQs Message Boards as a guest. Sign Up for free (or Log In if you already have an account) to be able to post messages, change how messages are displayed, and view media in posts.
  1. Boards
  2. Final Fantasy XIV Online: A Realm Reborn
  3. Help Please [30605][20448][10009][10019]

User Info: shadowziggie

shadowziggie
4 years ago#1
Hello my rooomate has had the game since it came out, after about 3 weeks he got this code and thought it would go away but never did,

we ran it as administrator
we changed the FFXIV Boot file(the B4eula agreement and/or regular agreement)
we checked for scorpionsaver(used to be there but deleted)
No anti-virus that he has up that the computer has checked in the control panel selection.
Un-installed it re-installed it over a dozen times
And i gave his the current ffxiv patch via DropBox, still doesn't work

If someone knows the way to fix this code you will be the best person ever! I hope you guys have a great holiday and hope help arrives sometime, thank you and have a good day.

User Info: corranis

corranis
4 years ago#2
Try this from the official forums.

This has been happening consistently for the last two weeks. Whenever I restart my computer, or go a few hours without logging into FFXIV, I get the "System Error has occurred: -24723138982" or whatever, then ten minutes later I'll get the "Unable to complete version check" then ten minutes later I'll be able to log in.

Here is a fix that has worked 100% of the time for me, as this is an issue with the server and your computer's DNS:
Press Windows Key and R at the same time
Type cmd and press enter
Type ipconfig /release and press enter
Type ipconfig /renew and press enter...wait 5 seconds for it to complete
Type ipconfig /flushdns and press enter
Try opening FFXIV again.

I hope this works for other people, as it is an incredibly annoying bug.

http://forum.square-enix.com/ffxiv/threads/71773-Unable-to-complete-version-check.-30410-30607-20457-409/page14
http://na.finalfantasyxiv.com/lodestone/character/2794731/

User Info: shadowziggie

shadowziggie
4 years ago#3
corranis posted...
Try this from the official forums.

This has been happening consistently for the last two weeks. Whenever I restart my computer, or go a few hours without logging into FFXIV, I get the "System Error has occurred: -24723138982" or whatever, then ten minutes later I'll get the "Unable to complete version check" then ten minutes later I'll be able to log in.

Here is a fix that has worked 100% of the time for me, as this is an issue with the server and your computer's DNS:
Press Windows Key and R at the same time
Type cmd and press enter
Type ipconfig /release and press enter
Type ipconfig /renew and press enter...wait 5 seconds for it to complete
Type ipconfig /flushdns and press enter
Try opening FFXIV again.

I hope this works for other people, as it is an incredibly annoying bug.

http://forum.square-enix.com/ffxiv/threads/71773-Unable-to-complete-version-check.-30410-30607-20457-409/page14



thank you for replying to me and trying to help me with my friends problem, I followed your instructions and read the forum that you posted, i read the whole forum no help, except i read that 3 people with the same error code as me got the problem fixed by uninstalling a anti-virus program. I tried to copy and paste but it did not work, so I will tell you all the programs he has installed on his computer, if you know computers could you point out which ones could be it, most of the programs he doesn't really use on there, so go ahead and shoot out multiple programs if you aren't 100% sure anything we uninstall is on us, won't be your fault

24x7 help
Adobe flash player
AVG safeguard toolbar
Better surf plus
bonanza deals
CCleaner
Consumer Input
Crossreader
DefaultTab
ElectroLyrics-15
Extended Update
File Association Helper
FFXIV
GreatArcadeHits
Hi-rez studios authenticate and update service
IB update service
Internet Download Manager
Jollywallet
king's Bounty Legions
linksicle
Mobogenie
Mysearchdial
Nextgen Media player
NVIDIA GeForce Exp 1.5
NVIDIA Graphics Driver
PDF Creator
Prime World
Rolimno1.0.0
Search Protect
Severe weather Alerts
Snap.do
Tunngle beta

Thank you sorry if it's long, if you can help me that would be awesome :D thank you for your time and patience

User Info: shadowziggie

shadowziggie
4 years ago#4
or if anyone has any other suggestions

User Info: CountBrass

CountBrass
4 years ago#5
AVG safeguard toolbar
Better surf plus
bonanza deals
DefaultTab
Internet Download Manager
Jollywallet
linksicle
Mobogenie
Mysearchdial
Nextgen Media player
Prime World
Rolimno1.0.0
Search Protect


All of this looks like bloatware at best. Feel free to uninstall the lot of it.

Rolimno 1.1.0 is actually a virus...so there ya go. Looks like crappy adware as opposed to something scarier, but it might be your problem.

Please install and run malwarebytes before you do anything
Link to get malwarebytes:

https://www.malwarebytes.org/free/

Do the full scan.
Gamertag - Le Count
I'll balitoe before I krayble

User Info: shadowziggie

shadowziggie
4 years ago#6
CountBrass posted...
AVG safeguard toolbar
Better surf plus
bonanza deals
DefaultTab
Internet Download Manager
Jollywallet
linksicle
Mobogenie
Mysearchdial
Nextgen Media player
Prime World
Rolimno1.0.0
Search Protect


All of this looks like bloatware at best. Feel free to uninstall the lot of it.

Rolimno 1.1.0 is actually a virus...so there ya go. Looks like crappy adware as opposed to something scarier, but it might be your problem.

Please install and run malwarebytes before you do anything
Link to get malwarebytes:

https://www.malwarebytes.org/free/

Do the full scan.



You this worked I uninstalled that rolimno ran a malwarebyte scan deleted the files and then restarted my computer then worked, thanks a bunch pal :D
  1. Boards
  2. Final Fantasy XIV Online: A Realm Reborn
  3. Help Please [30605][20448][10009][10019]

Report Message

Terms of Use Violations:

Etiquette Issues:

Notes (optional; required for "Other"):
Add user to Ignore List after reporting

Topic Sticky

You are not allowed to request a sticky.

Update Topic Flair

You are not allowed to update this topic's flair.

  • Topic Archived