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Well it installed fine but when it loads story mode (which I haven't started ) it will stop on one of the moving screens like the one with the blonde on her phone the tips will still go but it won't load I waited for 2 hours and it didn't. I met a guy at gamevault who said that there was a special resurfaceer for newer games. Either way I plan on just getting a new one
If it's a new game, you should be able to get a replacement. If you bought it used, most game stores will warranty against scratched discs and they are supposed to check them before selling them. If you bought it from another person, you should always try the game prior to purchasing it - if the game is legit and free from damage, they won't have an issue with you wanting to try it out before buying it.
I'm not sure how much they charge to resurface the disc, but again, that's only a temporary fix and the issues will come back over time. It might be a good idea to just get a new copy. They aren't that expensive if you order online.