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Saw someone else with the same problem, and it just happened to me. Player 1 was fine, but controller 2 on a split screen game had the problem. There was no movement with the right stick, with the default settings. When I changed the settings to southpaw, the right stick works for movement, but the left stick does not work for looking. I tried signing out, restarting the game and restarting my xbox, but none of these worked.
Then I went into "help and options" and "reset all settings to default". This fixed the problem for me. Hope it helps someone else.