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  1. Boards
  2. Gal*Gun 2
  3. Ordered from Rice Digital. Still waiting on my copy.

User Info: Is_Corrupted

Is_Corrupted
1 year ago#1
How long does it normally take with their international shipping? I'm in Canada. I pre-ordered it around april 2nd, so it had time to process. I emailed them so I'm waiting for an answer on their part too.
Marcus is the answer for anything except "best unit who isn't Marcus," but even then he is a strong contender. - PokeAMon

User Info: pokedude900

pokedude900
1 year ago#2
Don't order stuff from Rice Digital. Ever.
https://i.imgur.com/43grzs2.jpg https://i.imgur.com/m2b4LRZ.jpg
Come to the (un)official GameFAQs Touhou board. http://www.gamefaqs.com/boards/1110-

User Info: Is_Corrupted

Is_Corrupted
1 year ago#3
They gave me a tracking number from dhl. Number brings nothing up on tracking. I called dhl international customer support. They told me the number is invalid and to ask for a new one from support. It was 45 minutes waiting time on the phone for jack s*** so I'll try to deal with funstock support now. I don't want to have to call them back. They told me standard delivery for UK > Canada is 10-15 days and it's been over a month. Friggin' hell... I'll update with more news once I have some.
Marcus is the answer for anything except "best unit who isn't Marcus," but even then he is a strong contender. - PokeAMon

User Info: Is_Corrupted

Is_Corrupted
1 year ago#4
Looked it up online with a parcel tracker. Got the following result: "The parcel is being processed through customs clearance pending the payment of duties and taxes applicable on these goods, on 16 Apr 2018"

Ugh...
Marcus is the answer for anything except "best unit who isn't Marcus," but even then he is a strong contender. - PokeAMon

User Info: Is_Corrupted

Is_Corrupted
1 year ago#5
So I guess it's just waiting now.
Marcus is the answer for anything except "best unit who isn't Marcus," but even then he is a strong contender. - PokeAMon

User Info: Is_Corrupted

Is_Corrupted
1 year ago#6
It'll celebrate its second month stuck in customs soon.
Marcus is the answer for anything except "best unit who isn't Marcus," but even then he is a strong contender. - PokeAMon

User Info: pokedude900

pokedude900
1 year ago#7
Let this be a cautionary tale for anyone else who pre-orders PQube's games in the future. Rice Digital sucks if you don't live in Europe. Don't buy from them.
https://i.imgur.com/43grzs2.jpg https://i.imgur.com/m2b4LRZ.jpg
Come to the (un)official GameFAQs Touhou board. http://www.gamefaqs.com/boards/1110-

User Info: dark998

dark998
1 year ago#8
Ordered from them once (Double Peace Happiness Edition actually) and it arrived on time. That was when they gave free international shipping, now it is +100 euros so had to skip Gal Gun 2 special this time.

Is_Corrupted posted...
Looked it up online with a parcel tracker. Got the following result: "The parcel is being processed through customs clearance pending the payment of duties and taxes applicable on these goods, on 16 Apr 2018"

Ugh...


I think Rice Digital doesn't pay for customs in advance like Amazon or other websites do. That means you may need you find out which courier has the parcel and pay the customs yourself in order to continue with the delivery. In my case the shipment was free but still had to pay $20 import duty.

User Info: Is_Corrupted

Is_Corrupted
1 year ago#9
dark998 posted...
Ordered from them once (Double Peace Happiness Edition actually) and it arrived on time. That was when they gave free international shipping, now it is +100 euros so had to skip Gal Gun 2 special this time.

Is_Corrupted posted...
Looked it up online with a parcel tracker. Got the following result: "The parcel is being processed through customs clearance pending the payment of duties and taxes applicable on these goods, on 16 Apr 2018"

Ugh...


I think Rice Digital doesn't pay for customs in advance like Amazon or other websites do. That means you may need you find out which courier has the parcel and pay the customs yourself in order to continue with the delivery. In my case the shipment was free but still had to pay $20 import duty.

I don't know where to start to do that. I know it'll likely be taken care of by Canada Post or something. Normally, any charges are just left with the parcel as a post-it kinda bill upon delivery, or asked to pay the fees upfront.
Marcus is the answer for anything except "best unit who isn't Marcus," but even then he is a strong contender. - PokeAMon

User Info: Is_Corrupted

Is_Corrupted
1 year ago#10
Two months today.
Marcus is the answer for anything except "best unit who isn't Marcus," but even then he is a strong contender. - PokeAMon
  1. Boards
  2. Gal*Gun 2
  3. Ordered from Rice Digital. Still waiting on my copy.
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