FAQ Bounty payouts on hold until January

@vreaper There was an internal error because your bank is not set up to receive payments in USD which is what the requisition attempted to do. They are sorting that out today, which is why I didn't push any others through aside from yours and one other once we found the error.

Also as an aside, thanks again to you brave souls who are going through all of this and basically finding every single possible pain point imaginable. I know it's making things take a lot longer for you all, but you are flagging issues that as we repair them shouldn't really be issues again moving forward. As an example, we managed to onboard an author in ~a day this week, which is obviously a huge step up from before.

@SBAllen Isn't that extremely weird though? I mean i know Red ventures is now in charge and the ones doing the paying but as far as my bank is concerned they have been receiving the money you guys had been sending via CBS up till now with no issues (that im aware of) for months?

vreaper posted...

@SBAllen Isn't that extremely weird though? I mean i know Red ventures is now in charge and the ones doing the paying but as far as my bank is concerned they have been receiving the money you guys had been sending via CBS up till now with no issues (that im aware of) for months?

@vreaper Different infrastructures I suppose. I'm in agreement with you on that, and I did say as much (and I've given some choice feedback on several parts of this process, lol). The good news is that your requisition should now be pushed through! I believe step 1 is it goes to my boss, then to you, then to me, then it's queued to pay. From my Workday experience, hopefully it's as easy as we all just push a button, but I guess we'll find out!

@SBAllen Might as well ask how things are going with this, though i know the weekend only just ended.
Though I wanted to also ask something.
I was looking through my work day account and noticed that it has the currency set to CAD (not my doing as this account was made entirely without my knowledge as you know).
So should i change that to USD?

@vreaper You shouldn't need to change it. We already ran the payment on our end and it was already approved by my manager so as far as I know, it should be sitting and waiting for you to approve it?

@SBAllen I haven't received any Emails and there has been no change in my Workday?
Nothing explaining how to finalize the payment or anything related to it at all.
So i have no idea what i am supposed to do?

Another update. Had to hunt around to find what's going on with the requisitions. They are currently being held up as they need approval by a certain person who hasn't done so yet. Multiple people involved here have tried to reach out and haven't gotten a response yet. This has been added to my list of things that need fixing in the future and is so far one of the most annoying pain points we've run into. As I've echoed many times, I do apologize for all of these pain points but as we fix them, they have been staying fixed for good which means all future payouts won't run into them.

I've been told that everyone who has been processed on our end should have a PO ready for their approval on their Workday account. Once you approve it, it should go to me and I'll quickly approve then we can finally get the payment sent.

@SBAllen
So about creating the Invoice from the PO.
The invoice date should be the date when i make the invoice i assume?
Where do i get the Supplier invoice number or is that just my Supplier ID from before?

vreaper posted...

@SBAllen
So about creating the Invoice from the PO.
The invoice date should be the date when i make the invoice i assume?
Where do i get the Supplier invoice number or is that just my Supplier ID from before?

I may not have done a bounty since Red Ventures took over, but guessing that would have to put the date the invoice was made. Kind of have some experience doing them with how Neoseeker had me fill out a invoice for the guides I wrote for them and put the date I made it.