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Initially, she seemed overpowered until I remembered Junkrat and Pharah exist.
In my case, I usually try to engage while having aerial superiority, a high ground, or just insane burst to take her, which is a pretty fair trade considering the utility she brings to the table. I think it's fair that I need to invest work to counter her. Her CC and mobility allow her to hold against a frontal assault and the typical flank, so you can't just take her like Rein. Though she can be frustrating to play against, she's nothing that coordinated team-play and certain picks can't counter.
She doesn't play like a typical Support and actually has the utility to be an off-tank. I think the players that will think she's in need of a nerf will be DPS players that refuse to adjust their approach and simply try to melt her like Rein. She clearly surpasses him in that regard and hence, warrants the use of a different style or approach to counter her. Nothing wrong with that.
I do believe, however, that her Shield Bash's hit-box and stun will receive nerfs.
SBB4 Tri-Main: Pikachu, Lucario, & Rosalina / Official Garchomp Buff / Get over here and defend the objective...