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User Info: Killermise

Killermise
4 years ago#1
I play Dokkan Battle on Andy since it isnt avaliable in my country. So Andy stopped working a few days ago and I had a transfer code saved, so I reinstalled it and used it. The next time I tried to use it, it wouldn't start, so I thought I'd switch to Bluestacks. I installed it and got to the part to put in the transfer details and I did, but it said that there was no match for the code and id I used, and I think this is because the code only works once, and I didnt know this the last time I played on Andy, so I didnt create a new one. My question is, how do I get in touch with Bandai Namco to get my account back? I dont have any pics of it, all I have is my ID.

User Info: ITSOVER9000

ITSOVER9000
4 years ago#2
I had the same problem last week. Go to this link https://bncrssup.channel.or.jp/Remedies/index/7eda and click send blank email link at the bottom. Fill out the info. The most important thing you need is your account ID. I got my account back in a few days.

User Info: Killermise

Killermise
4 years ago#3
ITSOVER9000 posted...
I had the same problem last week. Go to this link https://bncrssup.channel.or.jp/Remedies/index/7eda and click send blank email link at the bottom. Fill out the info. The most important thing you need is your account ID. I got my account back in a few days.


Whenever I click send blank email, it takes me to the mail app on a blank outlook account instead of a google one, and if I try to add another account, it says that it 'Can't connect to a service' and takes me back. Know how to fix this by any chance?

User Info: ITSOVER9000

ITSOVER9000
4 years ago#4
Just send a blank email and they will automatically reply with a link for the form you have to fill out.

User Info: Noahsdad

Noahsdad
4 years ago#5
Maybe just copy the address you are sending it to then go to your email and send the blank email. It them about 6 days to recover my data

User Info: Killermise

Killermise
4 years ago#6
Thanks, but somehow it fixed itself yesterday when I tried it again, so now I just have to wait 9 days :)
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